Staff Counsel Investigator
Location: Metairie, Louisiana
Description: Travelers is hiring Staff Counsel Investigator right now, this career will be delegated in Louisiana. For complete informations about this career opportunity please read the description below. Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Under general supervision, this position is responsible for conducting field investigations in a fast paced environment. Working at the direct request of attorneys within the Staff Counsel organization conducting investigations on litigated matters in all lines of business, including: Auto, Property, General Liability and Workers Compensation. Providing litigation investigative expertise by building sustainable partnerships to generate investigations, consulting on strategies; conducting and documenting investigations; assessing the value of evidence while providing pre-trial, trial and post-trial support throughout the life of matters being litigated by the Travelers Staff Counsel Organization. This job does not manage staff.
Primary Job Duties & Responsibilities
Analyzes, monitors and conveys highly technical information into actionable investigative strategies related to litigated matters within Staff Counsel Conducts thorough litigation field investigations while managing resources with a focus on uncovering all potential evidentiary aspects of litigated matters. Applies the techniques of critical thinking to evaluate information and evidence, and then makes key decisions regarding its value and potential impact to the litigated matters. Applies Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable law and local law offices expectations Provides exceptional customer service by maintaining contact with business partners, customers and external resources throughout the life of each investigation Acts as a liaison with local/state/federal law enforcement personnel, industry advocates and other companies. Serves as the subject matter expert (liaison) on litigation investigative support to business and industry partners. Applies rules of evidence; recognizes evidence and determines its value to specific claim, evidence collection and interpretation. Establishes and maintains liaison network with public officials, law enforcement officers and others to obtain assistance in conducting investigations. Consults directly with attorneys to develop plans and solutions concerning the investigative opportunities and potential vulnerabilities of the litigated matters assigned. Provides specific and accurate records research to address strategic legal needs and then assess the potential benefits and liabilities to the litigated matter. Provides multifaceted support throughout all phases of the legal process. (Pre-Trial, Trial, Post-Trial) Identifies elements of duty owed, duty breached, proximate cause and damages. Prioritizes strategic business objectives of the law office over the needs of individual cases. Testifies to findings. Designs strategies with the local law offices to expand the use of Staff Counsel. Other duties as assigned.
Minimum Qualifications
A minimum of five years of investigative experience or a minimum of five years insurance claim related experience or legal related experience required. Valid driver's license required. Public Notary Certification required in specific states. (New York, Connecticut, Massachusetts)
Education, Work Experience & Knowledge
Bachelor's degree preferred. A minimum of 2 years of Technical knowledge of statutory and case law, local rules of court, civil procedures, forensic sciences, techniques of evidence collection, evidence preservation and evidence admissibility, preferred.
Job Specific & Technical Skills & Competencies
Analytical skills and ability to make deductions; logical and sequential thinker. - Advanced Analytical and problem solving skills to use and interpret information and facts as well as apply critical techniques to investigative process - Intermediate Effective business communication skills (Written & Verbal) - Advanced Computer literate; database, Internet and social media proficient - Advanced Interviewing skills - Advanced -Computer literate; database and internet emerging social media use/search proficiency. - Advanced Conflict management skills to deal with crisis situations, hostile witnesses, etc. - Advanced Must be a self-motivated individual - Intermediate Excels at working independently, while making decisions to assist the law offices with their litigated matters by establishing facts preserving evidence that supports the proper resolution of the cases. - Intermediate Knowledge of available resources (internal and external) to assist in investigations. - Intermediate Working level knowledge of insurance and claim operations, Commercial Lines, Personal Lines, and Workers Compensation insurance products. - Intermediate Time management and accurate record keeping - Intermediate Effective business communication skills (Written & Verbal) - Intermediate -Strong case management skills and the ability to manage your own work independently. - Intermediate Adapt to changes in process and shifting priorities - Intermediate Must take ownership/initiative; significant planning and goal setting skills required - Intermediate Presentation and training skills. Intermediate Understanding of claim best practices - Intermediate Leadership, including delegation and ability to get work done through others- Intermediate Influence and conflict management skills - Intermediate - -Understanding of litigation investigations - Intermediate -Demonstrate a marketing presence; outgoing, personable, and be able to take ownership of the office's investigative needs. - Advanced - - Demonstrate the ability to locate and obtain the cooperation of reluctant witnesses. - Advanced - Must possess a good working knowledge of Business and Governmental record-keeping and acquirement processes. - Intermediate
Environmental/Work Schedules/Other
Environmental Exposure to Excess Noise - Occasionally Exposure to Dirt, Dust, Fumes, Smoke, Gases, or Other Irritating Substances - Occasionally Exposure to Variable Weather Conditions - Occasionally Operate or work around moving machinery - Frequently Weekend work hours - Occasionally Overnight work hours - Occasionally Holiday work hours (Federal and religious) - Occasionally Other Travel - Occasionally
Physical Requirements
Operates standard office equipment - Frequently Sitting (can stand at will) - Continuously Standing - Occasionally Lifting items up to 20 pounds - Occasionally Climbing unprotected heights (ladder, rooftop, stairs, loading dock) - Occasionally Use of Keyboards, Sporadic 10-Key - Frequently Working in a confined or restricted area - Occasionally Driving - Frequently
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Travelers.
Interested on this career, just click on the Apply button, you will be redirected to the official website
Apply Staff Counsel Investigator Here
This career will be opened on: Tue, 23 Jan 2018 02:58:31 GMT